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Posts with tag maintenance

Server crashes plague Ruin battlegroup and others

It seems to be an unfortunate reality of WoW, if not MMORPGs in general: When a new patch goes live, more often than not, it's going to be a bit rocky on the servers for a while. Patch 2.4.2 is no exception, Many servers are having trouble staying up, including most of the Ruin Battlegroup, which according to a few our tipsters has been having more than its share of trouble lately. Blue Poster Vrakthis has assured posters on the Customer Service Forum that the Realm issues are being looked into, but so far, there does not seem to be a solid reason for the downtime other than, hey, it's patch day!

EDIT: It has now been confirmed that the downtimes were intentional for the purpose of emergency maintenance. The downtime should be minimal.

As of the time of this writing, the following servers are down:

Continue reading Server crashes plague Ruin battlegroup and others

Tuesday Morning: Maintenance time

Good Morning Azeroth! It's Tuesday, May 13, 2008, and that means maintenance. As we mentioned earlier, it's an extended maintenance, from 3 AM to 11 AM PST (That means you have about a half an hour of play time left), and it's looking rather likely that 2.4.2's going to drop. Exciting news, but that still means that you'll have at least 8 hours in which it is impossible to play World of Warcraft.

Of course, this means the perfect thing to do is browse WoW Insider. Since 2.4.2's probably on it's way, why not browse all our 2.4.2 news?

But enough about 2.4.2, what about the big news? First, of course, is the fact that Blizzcon 08 was announced. Check out the details and look back on some old Blizzcon 07 memories in our announcement post.

You may also recall all the Wrath of the Lich King news that dropped this week. Of course, you know we have it all for you on WoW Insider. Check it out after the break.

Continue reading Tuesday Morning: Maintenance time

Extended Maintenance for May 13th and patch 2.4.2

We don't know for sure yet if patch 2.4.2 is hitting the live servers tomorrow, but there's a few clues that may suggest we're going to see it soon. First is that maintenance tomorrow morning will be extended, from 3am-11am PST. Extended maintenance doesn't always mean a patch, sometimes it's for hardware upgrades or other reasons. However, if there's patch, there is generally extended maintenance.

But there is one other sign that could be a harbinger of 2.4.2. Tipster Phillip pointed out to us that the PTR servers are currently down. There's hasn't been an official notice posted on the US PTR Forums as of this writing, but there is an official notice of the end of testing on the European forums. Certainly, Blizzard's already had one false stop on the 2.4.2 PTR, but it could be that the second time is a charm.

If you need to jog your memory on 2.4.2's content, check out the initial patch notes here and the undocumented changes (most of which have since been folded into the official test server patch notes) here.

You can also read about the Hunter changes and their fallout here, with articles on Growl, Scare Beast, and some of the controversy and math problems surrounding the Growl change.

Servers are up

It looks like everything went okay with the server hamsters this morning as the servers are back up and running smoothly. In fact, it appears that all the servers are up right now. This is an oddity since usually there are at least one or two battlegroups that are down longer than the rest.

There is no patch 2.4.2 on the live servers right now, and the PTR (Public Test Realm) is still up and running for additional testing. Hopefully within the next week or two patch 2.4.2 will go live for us all.

WoW Insider will carry any updates on sever outages throughout the day. Enjoy your Tuesday!

Extended downtime for Tuesday May 6th

The announcement on the login screen tonight tells us that the realms will be down for extended maintenance on Tuesday May 6th, from 3:00 a.m. PDT until 11:00 a.m. PDT. It's curious how extended maintenance used to last from five until eleven, but now lasts an extra two hours – from three until eleven.

Today we've seen the PTR (Public Test Realm) go down, and then come back up again. Earlier we thought this was a good indication that patch 2.4.2 was going to be released on May 6th, however with the PTR still being up, we don't believe that will be the case. Of course I could be completely wrong here – and we all might get a shiny new download screen tomorrow morning.

Only time will tell, and stay tuned to WoW Insider for the latest. We'll also keep you abreast of when the realms come back online, and any lingering issues that may arise.

Playtime credit for Bloodlust realms

Playtime credits: they're not just for European realms anymore! Blizzard must have been reading the comment thread for my post on the Bloodlust battlegroup's problems yesterday because, clearly in direct response to the demands of commenters Todd and oniwah, they are issuing a one-day credit to the accounts of anyone with characters on the affected realms.

Once more, those realms are: Aman'Thul, Barthilas, Blackrock, Caelestrasz, Dath'Remar, Dreadmaul, Frostmourne, Frostwolf, Khaz'goroth, Kil'Jaeden, Kilrogg, Nagrand, Ner'zhul, Proudmoore, Sen'Jin, Silver Hand, Thaurissan, Tichondrius, and Vek'nilash. So if you've got a character on one of those servers, perhaps $0.50 worth of playtime will help make up for your troubles. Did they ever fix the latency/disconnect issues, by the way?

Bloodlust realms down to fix latency

As of 10:50 AM PDT, 1:50 PM EDT, Blizzard has brought down all the realms in the Bloodlust (US) battlegroup for brief maintenance "to address issues relating to high latency and disconnections." The affected realms are expected to be done after about an hour, which means they should come back up around 11:50 AM PDT/2:50 PM EDT, which is in twenty minutes.

The affected realms are listed as: Aman'Thul, Barthilas, Blackrock, Caelestrasz, Dath'Remar, Dreadmaul, Frostmourne, Frostwolf, Khaz'goroth, Kil'Jaeden, Kilrogg, Nagrand, Ner'zhul, Proudmoore, Sen'Jin, Silver Hand, Thaurissan, Tichondrius, and Vek'nilash. Note that as far as I can tell the Dreadmaul realm does not actually exist. Edit: Never mind, it's the new Oceanic realm. It's just not listed on the Battlegroups page for some reason. I kind of wish they'd do some maintenance on my own realm (Shadow Council), since I've been having relatively high latency myself recently (150-200ms as opposed to my usual 60-100ms).

Update (3 PM): Not entirely unexpectedly, the realms are not fixed yet. The new ETA from Bizzard is 1 PM PDT/4 PM EDT.
Update (4:30 PM): The realms are back up, but still experiencing issues. Blizz promises to provide more updates as they are available.
Update (8:15 PM): Realms down again. They were supposed to be back up at 5 PDT/8 EDT, but apparently that is not the case.

It's maintenance time

As Adam mentioned yesterday, server maintenance is now upon us, and you'll probably be getting a serverwide message to that effect any minute now if you're logged into the game. This is an extended downtime, so expect servers to be down from 3 am to at least 11 am PDT.

If you're like a lot of people, including at least one WoW Insider blogger, you will probably be taking advantage of the downtime to get comfy with a little Grand Theft Auto IV (or, if you're weird, you'll just be waiting for the new Iron Man game or something). But if you're stuck at work or school, or if you haven't had the time or pocket money to pick up GTA, may I suggest a little bit of WoW Insider browsing?

While I agree with Adam that it's not likely that 2.4.2 is going live this week, it never hurts to bone up just in case. You can check out the original 2.4.2 patch notes here, as well as some undocumented changes found on the PTR and some new class changes recently added to the notes. You can also check out our analysis of some of the 2.4.2 Hunter changes with articles on Growl, Scare Beast, and more testing of Growl.

For non-patch stuff, try these articles:

Whatever else you do, keep your browser tuned here to WoW Insider all day for all the latest news and views on the World of Warcraft. This goes for you too, GTAers. You're going to have to take a break sometime, so you might as well take it with us, right?

Tuesday April 29th maintenance

...and Bornakk looked upon the World (of Warcraft) in its seventh day and said: "Let there be maintenance." And so it was.

Bornakk posted on the General Discussion Forums this afternoon that there will be maintenance tomorrow on all realms from 3:00 a.m. PDT until 11:00 a.m. PDT. Additionally, the forums themselves will be undergoing maintenance from 5:00 a.m. PDT until 8:00 a.m. PDT. You will not be able to log in to the forums, but you will be able to read them.

Patch 2.4.2 was announced last week and is on the PTR right now. However, it is unlikely that the patch will come tomorrow. The PTR phase of minor patches almost always lasts two weeks. Of course with that said, I'm sure I'll be eating my words tomorrow as 2.4.2 goes live. We'll all just have to stay tuned and find out!

Tuesday morning maintenance

Sometimes I feel like Blizzard chooses a handful of random servers to Ice Block every few days – not letting players on, and giving a (hopefully) short window when the servers will be offline.

If you're on the unlucky servers of Agamaggan, Azshara, Baelgun, Dark Iron, Detheroc, Emerald Dream, Greymane, Kalecgos, Lightninghoof, Maelstrom, Malfurion, Moonrunner, Nazjatar, Sargeras, Staghelm, Twisting Nether, Ursin, WildHammer, or either of the Tournamenet Servers, you're going to have at least two hours of downtime from 5:00 a.m. PDT until 7:00 a.m. PDT. Blizzard will also be doing rolling restarts across all realms this morning.

For those of you waiting to get your morning fix of WoW, fear not. There are several pieces of news and entertaining reads to catch up on.

New WotLK alpha screenshots – Did you know that WotLK is in alpha, and the first batch of new screenshots has been leaked? We've got them confirmed from an inside source and mirrored here for your enjoyment.

As a tank, I hate to pug. Our Warrior columnist Matthew Rossi agrees with me. Check out his enlightening piece for One reason tanks won't pug. And I hope the subject of his piece, Primula, enjoys his or her new found fame as one lowly ninja-looter.

Do you have a life outside of WoW? Not that I do, but if I did I would be a casual player and appreciate Robin Torres' advice from WoW, Casually: Finding groups fast. Just remember that they don't always have to be random pug groups.

Two pieces of Season 4 gear have been accidently enabled by a GM on the live realms. You can check out the new stats and have look at them. They remind me a bit of the Ori from Stargate, so I have to ask: Hallowed are the Ori, anyone? Hopefully the bosses at Blizzard are a bit more understand than the Ori and will let the GM that made this mistake keep his job.

And finally you can check out my new favorite column of the week, [1. Local] by Lisa Poisso. Lisa takes a look at all the comments posted on WoW Insider and rounds up the best of them for us to marvel over. I know that I've sent her a few lately.

Happy Tuesday everyone!

Gallery: WotLK Leaks

Make way for maintenance day

Maintenance day is underway until 2pET/11aPT and many WoW fans are searching for something to do, while players with day jobs log on to point out that they can never play during these hours. Fortunately, we have lots going on today, as well as some highlights from the past week that you won't want to miss.

Wrath of the Lich King:
Arena Season 4:

Continue reading Make way for maintenance day

36 US realms down

Starting at least half an hour ago, and continuing through to now, 36 US realms, comprising the battlegroups Rampage and Shadowburn, are down. Blizzard notes that they are "currently unavailable and are being worked on," and that they don't have an ETA right now, but will give us an update around 8:50 AM PDT/11:50 AM EDT. So we should hear more about this in 15 minutes or so, at which point I'll update the post with any new information.

The affected realms are: Agamaggan, Alexstrasza, Alleria, Azshara, Baelgun, Balnazzar, Blackhand, Cho'gall, Dark Iron, Destromath, Dethecus, Detheroc, Emerald Dream, Garona, Gorgonnash, Greymane, Gul'dan, Hellscream, Illidan, Kael'thas, Kalecgos, Kirin Tor, Lightninghoof, Maelstrom, Malfurion, Moonrunner, Nazjatar, Ravencrest, Sargeras, Spinebreaker, Staghelm, Stormreaver, Twisting Nether, Ursin, Whisperwind, and Wildhammer.

[Thanks, Laz]

Update (12 PM): Blizzard provided an update to let us know that they will provide another update at 10 AM PDT, which is in an hour. They're working on it and appreciate our patience.

Update (1 PM): Now they think they've figured out what's wrong, and they're saying the realms should be up by 10:30 PDT/1:30 EDT.

Rolling Restarts this morning, April 8th, 2008

It's Tuesday, and you know what that means - Maintenance. Luckily, it's a a relatively pain free maintenance day today, as there's nothing but rolling restarts on the menu starting at 5am PDT. Each realm is expected to be down for no more than 15 minutes.

Of course, that still leaves you with 15 minutes of no World of Warcraft if this is your usual play time. And what's the easiest way to pass those 15 minutes than with a bit of WoW Insider?

Make some quick plans for what to do on server up by checking out our Sunwell daily quest guides. Whether you're on Phase 2 or Phase 3, we have all the guides you need to get started when your server comes back up, plus Phase 4 guides for when you get those last few percentage points worth of dead elves turned in to get it unlocked. Speaking of dead elves, we have guides for the new PvP dailies as well.

If you're a little tired of Sunwell stuff, how about a trip back to Zul'aman? Jennie Lees has written an in-depth guide to speed running Zul'aman that'll help you get one of the rarest and coolest looking mounts in game, the Amani War Bear -- if you can convince, cajole, or beat the other 9 people in your raid into giving it up to you, of course.

Been a little off your game since 2.4? Check Hortus' list to see if it's just a nasty little bug that's getting you down.

Hopefully, the rolling restarts go smoothly and we'll see you on the flipside. Either way, thanks for reading, and keep your browser here for all the latest news!

Extended maintenance for April 1st, 2008

There will be extended maintenance today, April 1st, on all the realms from 3:00 a.m. PDT until 11:00 a.m. PDT. Hopefully this will fix many of the issues appearing over the past week – and just give the servers some breathing room. There have been many bugs reported, some of which you can read about in the various hotfixes that have been pushed onto the servers in the past week.

Also, this downtime is not an April Fool's joke. It has been expected.

Of course, we don't know what the Blizzard April Fool's joke will be yet. When we do find out, we'll get word up right away here at WoW Insider.

Rolling restarts extend; multiple US servers down


Bornakk posted on the forums about rolling restarts for all realms to affect an issue that was preventing the proper display of realm names in the Battlegrounds. Instead of realm names, players from other servers would have their names displayed with cryptic tags such as US1B-BG, which -- aside from being unintelligible -- prevented identification of premade groups. The issue had reportedly been present in the PTR builds but seems not to have been addressed completely when Patch 2.4 went live.

Although the rolling restarts were estimated to affect each realm for approximately 15 minutes and take a total of around 2 hours for the entire process, some realms -- roughly half of all US servers -- continue to experience further issues, necessitating more downtime. As of this writing, Bornakk reports that Blizzard estimates that all realms will be available for play at 4:30am PDT. Interestingly, it seems that the issue is not Battlegroup-related as some Battlegroups have both up and down servers.

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