Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
It shouldn't come as a shock to anyone, especially after the Wrath of the Lich Kingbeta went live last week. In many cases, hardcore raiding guilds just aren't making the Big Push anymore. Many have simply disbanded. Prior to the expansion, there really isn't much reason for raiders to keep going at the same pace, unless there's still content they haven't seen. So what are all these raiders doing in the meantime? Some, much like salmon, are instinctively returning to the ancestral casual guilds where they first spawned. But should those guilds take them back? This week's e-mail asks exactly that. Hello Scott:
I am a high ranking officer in a casual raiding guild on Khadgar.
Recently several top raiding guilds on my server are dissolving. Our guild is a casual raiding guild that are slowly progressing in SSC. We received several requests from former guild member that express interest in coming back into the guild. Most of them said they miss the friendly and fun environment our guild provides while still doing decent raiding.
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
In an online environment where people rarely, if ever, come face-to-face, it can be quite easy for misunderstandings to occur. Ninety percent of the time, these misunderstandings happen because someone makes an assumption about another player's intentions based on something they did or said. In those circumstances, who is to blame: the person who didn't make their communication or intentions clear, or the person who jumped to conclusions? In my opinion, both share fault, but pointing fingers gets us nowhere. This week's e-mail is a good example:
I was just booted from a guild and I have a question about the circumstance. I took an enchanting recipe from the guild recipe tab and learned it. They accidentally put it into the wrong tab, so instead of the private tab they put it into the open guild tab. I apparently wasn't supposed to have it and was booted. Now I have a guild harassing me and demanding I replace the pattern. I would like to but it won't get me back into the guild but it might hurt my chances for getting into another guild. What should i do and is it really my fault?
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
Last week I talked about the problem of filling raids, as TBC winds down and summer heats up. But some people are lucky enough to have the opposite problem: Too many people want to go, and there just isn't enough room for everyone. That's what the author of this week's e-mail is facing.
Scott:
I'm in a guild that's been progressing quite steadily in T6 content now that no one needs attunement for them. We got 4/5 Hyjal and 3/9 BT quickly, and while we've been a bit stymied on Archie we're getting to the point where we'll have him down soon enough.
The problem is, well, not much of a problem really for, oh, 25 of us.
You see, we're one of the two real raiding guilds on our server, Alliance side at least. The rest of Alliance is fighting their way through T4 content and just starting their way on the T5 stuff. But the serious raiders love to join up with our guild, a lovely thing for the most part.
Of course, this means that we've usually got 35 people on a raid night wanting to run. A few too many.
Tank Talk is WoW Insider's new raid-tanking column, promising you an exciting and educational look at the world of getting the stuffing thrashed out of you in a 10- or 25-man raid. The column will be rotated amongst Matthew Rossi (Warrior/Paladin), Adam Holisky (Warrior), Michael Gray (Paladin), and Allison Robert (Druid). Our aim is to use this column to debate and discuss class differences, raid-tanking strategies, tips, tricks, and news concerning all things meatshieldish.
This week on Tank Talk I'd like to step outside the technical aspects of being a tank and focus more on the psychosocial side of things. In particular I want to look at what happens when a tank is introduced into a tanking corps of a new guild, how to keep current tanks around, and how to deal with all those old tanks that have been in the guild forever.
For lack of a better phrase, I'll call the time from when a tank joining the guild until their eventual status as "god of all things tank" the life span of a tank. And perhaps the most important part of a tanks life is the new part, and it's something that I've been on both sides of the coin – the one doing the inviting, and the one being invited. Each is equally exciting. When joining a new guild I had not only the opportunity to see new content and progress to new heights, but also an opportunity to improve my skill and focus my ability to tank a mean game. And when I became class lead and eventually the guild's leader, I gained an opportunity to help new tanks become acquainted with our style of game play and watch them succeed and excel within the guild.
I like to look at there being mainly fives stages of a tank's life within a guild: Recruitment, Applicant, Raider, Senior Tank, and Mentor. Let's take a look at each of these and see how people in various stages can help usher a new tank into a guild's tanking corpse while keeping the old tanks around and happy. Since this is a long subject, today I'll cover the recruitment and applicant stages in a tank's life, with the raider, senior tank, and mentor stages coming in the second installment tomorrow.
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
One of the primary struggles I face in a guild with no attendance policy is getting warm bodies to fill 25 raid slots for every raid. It seems like it doesn't matter how many people we recruit these days, we just can't seem to get enough people to make it happen all the time. As new players join us, old ones get burned out or stop playing altogether to wait for the next expansion. Based on this, you might already conclude that I can't really help the person who wrote this week's e-mail -- and maybe I can't! But I've learned that sometimes other factors can come into play, and this person might already be onto one of them.
Dear Scott,
I am in a raiding guild that usually runs about 3-4 raids a week and currently we are progressing through Black Temple as we have already cleared Mount Hyjal. [. . .] Recently we have had some issues with people showing up to raids and it seems to coincide with when our guild leader (raid leader) is not able to make it to the raid. If our raid leader doesn't log on we can't seem to fill out a 25 man raid but when he does log on we have no problem. Not really sure why this phenomenom happens but it seems to happen every time.
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
Remember when The Burning Crusade launched and everyone was in a big hurry to ding 70? Apparently some guilds are still leveling up. This week's e-mail doesn't mention whether these are new players or rerolls, but the problem is the same: What should you do when the people you're counting on just aren't leveling up fast enough?
I am a member of a small guild on Gul'dan server. I sympathize with and thank K for sharing his guild problems. Our guild is a lot younger and most likely smaller than his is or was at one point, but as we progress to get our members leveled up and geared up for raiding I can already notice a slight discontent, similar to what K described.
We are very casual right now and our leader is letting the guild "breathe its own air", by not imposing any strict rule. This is done to allow the players to feel comfortable as they level up. The only real rule, more of a suggestion I would say, that we ask our members to follow, is to disregard any dungeon quest and just concentrate on leveling up as fast as possible, without having higher levels running you through areas.
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
If you were reading WoW Insider over the weekend, you might have noticed a couple of rather depressing posts. Adam talked about when you should make the personal decision to stop raiding. Then Jennie talked about the reasons why raiding guilds break up. I might as well continue the trend, but at least I have the excuse of a reader's e-mail. Last week I addressed the problems that small guilds will face in the coming months. This week, by request, I'm going to look at larger, hardcore guilds. And I'll also examine a nasty stereotype in the community that continues to proliferate.
I am in this guild for the past 2 years of my WOW experience. This is my first guild, and my only guild so far. The atmosphere was friendly when I first joined it to join my real life schoolmates, hoping to down boss and experience content together. But a couple of drama and event took place, and my friends all quit the game which they felt was taking too much of their time. The original management when I joined all left the game due to other real life commitments and burnouts from over-WOW-ed. So with a twist of fate I took over the role of Guildmaster. The other veterans in the guild has other reasons that forbid them from taking the helm. And so I begun my quest to reform the dying guild in the dying server. We are a guild with predominantly Asian players, but we welcome western players too. But apparently playing in a US server meant you always have to being abused at for being Asian. Some people just cannot differentiate Chinese Farmer and general normal Asian players. And so I have been working for the past 6 months trying to recruit new blood into the guild and keeping the raiders around. We finally managed to down Rage Winterchill only in the past 2 weeks, after the top end guild in our server's endless poaching of our raiders to warm their bench . . . And a few other core raiders announcing their quitting of the game soon. And now I feel I don't enjoy WOW the same anymore. It's no longer the same for me.
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
Small, casual guilds often have it the toughest of all. They don't have the numbers to run the 25-player content. They often have only a small handful of tanks and healers. With such few resources, how do you attract anyone new in order to maintain any semblance of a guild after people quit? It looks like life may become much easier for these guilds once Wrath of the Lich King launches. But that puts all the small guilds at a crossroads of sorts. What, this week's e-mail asks, should they all do in the meantime?
Hello Scott,
I am an officer of a guild on the Llane server on the alliance side. Our guild has existed for the past 2 years and have been very casual and most of us have become good friends through the course of the game. [. . .]
We were clearing kara weekly at one point and since we are a very small guild, we only had 1 set of tanks and healers. The kara farming stopped when our Main Tank got all his drops and seeing that Kara was as far as we were going at that time, just stopped tanking to level an alt. He got bored and blamed us for not gearing up any other tanks.
We were recruiting actively at that time and got a few other tanks, but we never had any set times for raids. This killed the spirit for the people who were new and they moved on to other guilds. Of course this hurt our numbers and we finally got back to doing Kara about 3 months later with the core group's alts filling in the tank and healer roles. A note about our core group . . . we gelled so well that we used to do Moroes with no crowd control and 7 out of 10 players in blues and greens. The group just worked and we made the best out of it. With alts tanking and healing, we got to clear Kara.
After the 20th Supremus kill the game can get a tad boring. There's no doubt about it. Raiders know well that you have to spice things up to keep it fun. One way to do that is to have a lively bunch of people you raid with. With them things can get "interesting" at times. The fellow officers and I in my guild have decided to make things interesting by betting on the number of people that will die during Supremus.
For some reason Supremus always manages to kill a few too many people. Not too many that we can't one-shot him, but enough that it makes you scratch your head. No one dies on Illidan, Council, etc... but Supremus? Run for the hills!
So to keep the fight interesting someone picks a number, say nine. That number is "the line." Myself and a couple others will take under the line, and a couple others will take over. If less then nine people die, each of us gets 20g. If more than nine die the other folks get 20g each.
Is betting against the raid like this a good thing?
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
No, this column isn't about one of the most annoying Horde-side quests ever. Seriously, who actually goes back to Badlands -- the farthest possible point in Azeroth away from any Horde zeppelin or portal -- at level 50 to do this one stupid quest with subpar rewards? Does any quest in the game out-level its zone more than this one? OK, so maybe the beginning of this column was about that quest. The rest of it, however, is going to be about ending your alliance with another guild, because that's what this week's e-mail is asking about.
Hello Scott:
Your Officers' Quarters: Dark pacts [columns] helped our guild a lot. I am an officer of an progressing casual guild. We currently have enough signups that we no longer need an alliance. The alliance guild helped us somewhat in progressing so it's hard to tell them to simply go away since we have enough guild members to fill the raid.
My question is how should we approach the alliance guild to peacefully break the alliance and make most if not all the people happy?
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
Naming your guild is a funny thing. You want it to stand out in some way, but, at the same time, you don't want to give it such a weird or offensive name that people are embarrassed to walk around with it above their heads. It can be an agonizing decision. I remember back in the days before my officers and I founded our guild, we exchanged dozens of messages trying to find the perfect name. So I can sympathize with the author of this week's e-mail, who discovered that her carefully chosen name had also been chosen by another guild with some eerily similar characteristics.
Hello, Scott.
I don't know if I have a conundrum, a mystery, or a coincidence. I find it kinda funny more than anything else, but wonder if I should feel some concern or do something about it--
More than a month ago, I split off from a friendly, pretty well-knit social guild to form my own of same. I had decent ideas about the sort of people I wanted together, and still have aims of trying to build a Kara team (I follow the casual raiding articles religiously). We're still very small, but we're out there, and we have a pretty notable guild name. It was also the only guild of that name across all servers -- I checked the Armory at that time.
Just last night I happened to be trawling the armory, looking up some friends and their gear, and, of course, popped in my own guild name. Much to my surprise, I see a brand new guild (~10 members) on another Normal server with the same name, cross-factioned. Further, their guild tabard is nearly identical (save for a slightly different border; the colors and image are same), and their GL is the same class as I am, a Blood Elf to my Human.
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
I've spent the past six weeks talking about raiding, so I think it's time to get away from the topic and talk about something less drama-ridden, like the guild message of the day feature. What could be more straightforward and less controversial, right? Well, as this week's e-mail reminds us, no part of leading a guild is completely free of incident.
Would rather not name the guild but it's on Bronzebeard EU. Only the Guildmasters (of which there are 10) can set the message of the day. Despite this security, an offensive homophobic message of the day appeared one day. I'm afraid I didn't see it as I wasn't online while it was up, but when another Guildmaster saw it, it was immediately removed. No one owned up to it and no one could think who would do it, so one Guildmaster (a friend of mine in real life) logged a complaint with Blizzard to try and find out who set this message.
It's very interesting stuff. Reeves says that MMO games and the leaders in them are a prime example of the environment creating the leader, not necessarily the talents of the person themselves -- when a game gives you the tools and influences necessary to have you leading a guild, you'll do a good job at it. He also says that the speed of online games can be a huge benefit to workers -- when you need to organize groups fast ingame, those skills will directly translate to running groups in real life.
Not everything is the same -- Reeves admits that the risks are much smaller when running around a virtual world (no one loses their livelihood if you don't down a boss), and there's a lot more transparency in games -- you can know characters' levels and specs, but you can't really know exactly how much experience your employees have or what they're really good at just by looking them up in the Armory. The interview is definitely an interesting read for anyone who's ever lead a guild or a workplace -- it's becoming more and more apparently that there are many lessons to be learned across both.
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
A few weeks ago, my first and most important suggestion for casual raiding guilds was to find a committed raid leader. These days, however, good raid leaders are even rarer than good tanks. The author of this week's e-mail asks, What do you do if your guild doesn't have anyone willing to be the RL?
Dear Scott,
[. . .] My guild, Winding Path, came to be during the MMORPG, Asheron's Call, and has been in existence since February of 2000 (3 months after the retail release of AC). We're a family and friends based guild of roughly 85 casual, playing members whose core belief is friends>lewtz. We've gradually worked our way through Kara and are *finally* <whew> making some progress through ZA (slowly, but surely). We have some amazingly talented players, intelligent people, kids as young as 10 who make the adults look like n00bsauce sometimes, and more belly laughs than you can shake a stick at. We may never see Sunwell Plateau until a 4th or 5th expansion ;) , but the points you make in regards to the fun being of the utmost importance was something that I have hammered home in the eight years my guild has entrusted me with the leadership of our family. I thank you for sharing that with the rest of the WoW community, as I fear it is heard far too little.
My greatest issue, however, is one that even after all this time, not even I have been able to resolve. A few months ago, we were forced to terminate the Raid Leader for our guild for several reasons. The biggest issue, though, is that on multiple occasions, he failed to show up for raids without notice, which we forgave and ignored. Unfortunately, the last time this happened, we learned he had actually been playing his Horde character on another server, running Kara with his other guild. Quite a slap in the face, and well--to me, a definite expression of his disinterest in his position as our RL.
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
Hot off my month-long, four-feature dissertation on casual raiding, I've decided to answer some e-mails that relate to it. This week's e-mail is about a subject that comes up quite often in casual raiding guilds: When someone is generous, helpful, and an all-around great member, but who just isn't getting the job done in raids, what do you do about it?
Hi Scott,
I'm an officer/co-GM of a humble, little raiding guild, looking to have fun, grow and progress with our members. [. . .] We take raiding seriously enough that we're not wasting our time (everyone is on time and comes prepared), but we also have a lot of giggling and laughing in vent during raids, even when we wipe.
All would be fantastical and perfect . . . except my guild is in sort of a predicament with a certain guild member. He's been with us for a while now -- long enough to not be considered a new member. He's a friend of mine, as well as a friend of our other co-GM. He's a healer and quite well geared. Probably the best geared in the guild. [. . .] Along with all the effort he's put into improving his character, he's also a decent guy. Whenever someone in the guild needs help, whether it be for a quest or for an empty raid spot, he won't hesitate to stop what he's doing to come help out. [. . .]
So, he seems like a top notch guild member. Well geared, puts effort into his character, and is a nice guy. Problem? He knows he's well geared, but he doesn't know he SUCKS at healing.
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
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We've covered the IBM/Seriosity study before -- that's the one that said players who are able to organize and lead guilds can 
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