And we'll be answering your questions and queries as well -- you can email the show at theshow@wowinsider.com, or just join us live in IRC over at irc.mmoirc.com. Listen live tomorrow afternoon at 3:30 pm EST over on WoW Radio -- with Rossi and Hecht on, it's sure to be a barnburner.
I actually considered asking my boss if this post could be the first in a new series called "Stupid WoW Criminals," but honestly, I'd prefer to think that this guy is one of kind.
So, here's the deal: A young Warlock named Kiranth of the Aman'thul server (Who has since deleted his post, but you find it quoted a couple posts down from the top in the thread) came to the customer service forums, and in this thread here, claimed that he somehow lost his epic flying skill after buying it on a Monday and playing until Tuesday morning maintenance. He claimed that he'd been trying to contact the GMs for months in order to get the skill back, and that he was incredibly frustrated and about to cancel his 3 accounts if he didn't get the skill.
You might recall, if you've followed WoW Insider in the past few months, that I've been a relatively strong advocate of the making sure naming and RP server policies are enforced and have felt that if the community's going to be made to it, we should get better tools for the job. While I even got in a very productive conversation with Belfaire about it, I'm not holding my breath on a lot of my proposed tools and reforms seeing the light of day. After all, I work for WoW Insider, not Blizzard itself, and hey, not everyone agrees with me on how this stuff should work. Which is cool. Variety is the spice of life and all.
That said, for policy reporting curmudgeons like myself, Wachunga of the Maelstrom server has created a pretty good tool: the NameViolation addon.
As you may recall, a few days ago, I wrote a little Dear Blizzard letter on the subject of enforcing the RP and Naming Policy. Of course, Once one writes a letter to someone, it is a good idea to deliver it, and thus I delivered it, or at least the issues therein, over on the Customer Service Forum. I was lucky enough to have Belfaire, who you may remember from his post explaining Blizzard's stance on multi-boxing, answer some of my questions and concerns. I also got some pretty well thought out feedback from a couple other people browsing the forums, including some roleplayers who disagreed with some of my points, so I think the threads worth a read in itself, and I'll comment a bit more on what Belfaire said after the break, now that I've had time to digest it a bit.
First of all, I really do have to thank you for changing the name of that guy called Longjohnson. Yeah, He sent us this pretty long rant about how it was unfair his name was changed, but honestly, it was a pretty clear violation of the naming policy against inappropriate references to bodily parts or functions (Sorry Jason, I'm only siding with you to a point here. Your character's name needed to be changed). That said, I'll give him this: It is pretty annoying that he was able to then proceed to the Armory and find 19 characters named Longjohnson and 60 characters named Bigjohnson. If a name is impermissible because of being profane or inappropriate on one server, it should count on them all, right? Every server has the same set of naming rules, except for RP servers, which have the extra "appropriate for an RP server" qualifier, so this shouldn't be a problem. Mike has actually observed that enforcement tends to be a bit lax in the past regarding both the naming policy and RP server policy, but I figured it was worth bringing up again.
As horrible as Barrens chat and the trade channel can be by times, one of my favorite parts of Sunday's tournament test realm stress test was reading through the chats. Although I'm sure the guys had some pretty great tells, considering their names were more obvious than mine (Insideradam, Insideralex, and Vehn), I did catch some gems of my own.
One thing that was rampant on Sunday was names that were clearly against the terms of service, and of course nasty language. So if any of the photos have blurred-out names, you'll know why! Before you jump through, keep in mind there are a few photos, so the load might be slow. Don't forget to check out my full coverage of the stress test!
Yesterday's TTR Stress Test had its up and it had its downs, but overall it was a very fun experience. It was rocky in the beginning, with the server needing to be pulled down for a hardware upgrade shortly after the test was scheduled to begin. The TTR was riddled with soul-searing, unplayable lag up until that point, so I'd say it was needed.
The WoW Insider gang sat around for an hour doing a load of nothing until the server came back, but it was worth it. Most of the lag was gone, the Blizzard Entertainment crew were out and about doing their thing, and we were finally able to hit the arena. Unfortunately, our first match was against a three Resto Druid team. In a magical fairy world where Druids don't have Innervate or any natural mana regen whatsoever, I'm pretty sure Adam would have still gone OOM trying to Mana Burn all three of them to nothing.
Interested in the good times we had? Hop on past the cut and I'll give you the details!
You guys doing anything special for Halloween in your guilds? On the one hand, a Halloween raid of the old content might be kind of fun-- candy and costumes for everyone! (And plus, you could probably get some good costume shots for our contest.) But on the other hand, it's Halloween-- who wants to be raiding when there's candy to be given out in the real world? If you do end up doing something as a guild tomorrow night, be sure to send us pics and news about it next week.
And in the meantime, send us anything else you got-- downed, drama, or recruiting news is all welcome at wowguildwatch@gmail.com. This week's GW starts right after the jump.
Gave you ever had a close encounter of the GM kind? Ever have to page a GM to ask about a bug or report a spammer? If you have, chances are you've had some amusing conversations. In my experience (and from conversations, as above, that I've seen reposted on the forums), Blizzard's GMs are not only polite and usually helpful, but also have a sense of humor (and some of them will roleplay with you). So I'm asking -- what has your experience been with Blizzard's in-game support staff? Have you gotten any laughs from them -- or just frustration?