About a week and a half ago I reported on an experience I had in Mount Hyjal while fighting Azgalor. While the fight went fine and we did him in one try, I wasn't on Azgalor's threat list and thus did not get any loot. I wasn't on the threat table because I had to tank some spawned demons up and away from the rest of the raid. It was a rather nice conflict of game mechanics.This all happened on Tuesday, March 18th. By Saturday, March 22nd, I had the two shiny pieces of loot that were coming to me: Glory of the Defender and Onslaught Handguards. Specialist Game Master Skelend had sent me the items, along with a form letter apologizing for the issues we experienced in game. I was quite happy to see this resolved. I was even more pleased that it was resolved quickly and did not take a few weeks; as many people, both those of you who left comments and friends of mine that I talked to, said it would.
So what are we doing to make sure this never happens again? Well for one thing, all the melee is hitting the boss now with a ranged weapon after the tank gets a couple hits in. That's pretty much all we can do to assure this problem doesn't pop up again for us. Despite a few enquires I've made, there is no word from Blizzard if they've fixed this. I suspect that one day it'll just be hotfixed without much fanfare.
All in all, not a terrible experience when something went wrong. Quick and quality support from Blizzard.
Apparently, the new patch has been having some problems under Windows Vista. Based on the description of the symptoms, I imagine this would be the same for other patches, so many of you may know this fix already. But then, some of you may have just upgraded to Vista. Anyway, here's the problem: the patch downloads OK, but the patcher fails to run correctly. According to Growl at Gitr's blog, this is because of permissions; the "normal" user on Vista doesn't have admin permissions, and therefore can't do things like run patchers.
Just wanted to thank everyone who has sent in tips about the error messages on our RSS feed (which 
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