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Posts with tag downtime

Server crashes plague Ruin battlegroup and others

It seems to be an unfortunate reality of WoW, if not MMORPGs in general: When a new patch goes live, more often than not, it's going to be a bit rocky on the servers for a while. Patch 2.4.2 is no exception, Many servers are having trouble staying up, including most of the Ruin Battlegroup, which according to a few our tipsters has been having more than its share of trouble lately. Blue Poster Vrakthis has assured posters on the Customer Service Forum that the Realm issues are being looked into, but so far, there does not seem to be a solid reason for the downtime other than, hey, it's patch day!

EDIT: It has now been confirmed that the downtimes were intentional for the purpose of emergency maintenance. The downtime should be minimal.

As of the time of this writing, the following servers are down:

Continue reading Server crashes plague Ruin battlegroup and others

Extended Maintenance for May 13th and patch 2.4.2

We don't know for sure yet if patch 2.4.2 is hitting the live servers tomorrow, but there's a few clues that may suggest we're going to see it soon. First is that maintenance tomorrow morning will be extended, from 3am-11am PST. Extended maintenance doesn't always mean a patch, sometimes it's for hardware upgrades or other reasons. However, if there's patch, there is generally extended maintenance.

But there is one other sign that could be a harbinger of 2.4.2. Tipster Phillip pointed out to us that the PTR servers are currently down. There's hasn't been an official notice posted on the US PTR Forums as of this writing, but there is an official notice of the end of testing on the European forums. Certainly, Blizzard's already had one false stop on the 2.4.2 PTR, but it could be that the second time is a charm.

If you need to jog your memory on 2.4.2's content, check out the initial patch notes here and the undocumented changes (most of which have since been folded into the official test server patch notes) here.

You can also read about the Hunter changes and their fallout here, with articles on Growl, Scare Beast, and some of the controversy and math problems surrounding the Growl change.

Playtime credit for Bloodlust realms

Playtime credits: they're not just for European realms anymore! Blizzard must have been reading the comment thread for my post on the Bloodlust battlegroup's problems yesterday because, clearly in direct response to the demands of commenters Todd and oniwah, they are issuing a one-day credit to the accounts of anyone with characters on the affected realms.

Once more, those realms are: Aman'Thul, Barthilas, Blackrock, Caelestrasz, Dath'Remar, Dreadmaul, Frostmourne, Frostwolf, Khaz'goroth, Kil'Jaeden, Kilrogg, Nagrand, Ner'zhul, Proudmoore, Sen'Jin, Silver Hand, Thaurissan, Tichondrius, and Vek'nilash. So if you've got a character on one of those servers, perhaps $0.50 worth of playtime will help make up for your troubles. Did they ever fix the latency/disconnect issues, by the way?

Bloodlust realms down to fix latency

As of 10:50 AM PDT, 1:50 PM EDT, Blizzard has brought down all the realms in the Bloodlust (US) battlegroup for brief maintenance "to address issues relating to high latency and disconnections." The affected realms are expected to be done after about an hour, which means they should come back up around 11:50 AM PDT/2:50 PM EDT, which is in twenty minutes.

The affected realms are listed as: Aman'Thul, Barthilas, Blackrock, Caelestrasz, Dath'Remar, Dreadmaul, Frostmourne, Frostwolf, Khaz'goroth, Kil'Jaeden, Kilrogg, Nagrand, Ner'zhul, Proudmoore, Sen'Jin, Silver Hand, Thaurissan, Tichondrius, and Vek'nilash. Note that as far as I can tell the Dreadmaul realm does not actually exist. Edit: Never mind, it's the new Oceanic realm. It's just not listed on the Battlegroups page for some reason. I kind of wish they'd do some maintenance on my own realm (Shadow Council), since I've been having relatively high latency myself recently (150-200ms as opposed to my usual 60-100ms).

Update (3 PM): Not entirely unexpectedly, the realms are not fixed yet. The new ETA from Bizzard is 1 PM PDT/4 PM EDT.
Update (4:30 PM): The realms are back up, but still experiencing issues. Blizz promises to provide more updates as they are available.
Update (8:15 PM): Realms down again. They were supposed to be back up at 5 PDT/8 EDT, but apparently that is not the case.

It's maintenance time

As Adam mentioned yesterday, server maintenance is now upon us, and you'll probably be getting a serverwide message to that effect any minute now if you're logged into the game. This is an extended downtime, so expect servers to be down from 3 am to at least 11 am PDT.

If you're like a lot of people, including at least one WoW Insider blogger, you will probably be taking advantage of the downtime to get comfy with a little Grand Theft Auto IV (or, if you're weird, you'll just be waiting for the new Iron Man game or something). But if you're stuck at work or school, or if you haven't had the time or pocket money to pick up GTA, may I suggest a little bit of WoW Insider browsing?

While I agree with Adam that it's not likely that 2.4.2 is going live this week, it never hurts to bone up just in case. You can check out the original 2.4.2 patch notes here, as well as some undocumented changes found on the PTR and some new class changes recently added to the notes. You can also check out our analysis of some of the 2.4.2 Hunter changes with articles on Growl, Scare Beast, and more testing of Growl.

For non-patch stuff, try these articles:

Whatever else you do, keep your browser tuned here to WoW Insider all day for all the latest news and views on the World of Warcraft. This goes for you too, GTAers. You're going to have to take a break sometime, so you might as well take it with us, right?

Gamers on the Street: Burned on Bloodscalp


Gamers on the Street logs onto U.S. servers to get the word from the front on what's going on in and around the World of Warcraft.

This week, I decided to go visit Bloodscalp -- we've been hearing about problems with stability on Bloodscalp since patch 2.4, so I decided to get the word on what was happening straight from the people affected by it. Additionally, I wanted to talk about the upcoming Arena changes in patch 2.4.2, so I had that on the list to chat with players about as well.

I created a Troll Rogue named "Wowinsider," ran up to Orgrimmar, and started chatting with the Bloodscalpians. The conversations I had with three players on the server are after the break.

Continue reading Gamers on the Street: Burned on Bloodscalp

Tuesday April 29th maintenance

...and Bornakk looked upon the World (of Warcraft) in its seventh day and said: "Let there be maintenance." And so it was.

Bornakk posted on the General Discussion Forums this afternoon that there will be maintenance tomorrow on all realms from 3:00 a.m. PDT until 11:00 a.m. PDT. Additionally, the forums themselves will be undergoing maintenance from 5:00 a.m. PDT until 8:00 a.m. PDT. You will not be able to log in to the forums, but you will be able to read them.

Patch 2.4.2 was announced last week and is on the PTR right now. However, it is unlikely that the patch will come tomorrow. The PTR phase of minor patches almost always lasts two weeks. Of course with that said, I'm sure I'll be eating my words tomorrow as 2.4.2 goes live. We'll all just have to stay tuned and find out!

Why we solo

Lauren of the Mystic Worlds Blog has a new post up called "Why we Solo in MMOs," offering her perspective on why, over many years and many MMOs, she has always tended to ignore the grouping game and instead go it alone. While I'm not against grouping at all -- I was very active in the 40 man raid game, and tend to run Heroics around once a week and Karazhans around 1.5 times a week across my 3 70s -- I've always felt that the solo game has a valid spot in MMORPGs, and I've often indulged in it myself. In fact, I'd bet that most WoW players do so on a regular basis these days, whether leveling up or doing their dailies.

She rattles off the usual list of reasons for going solo -- having a weird schedule, needing to take frequent "real life" breaks, not having enough time to go LFG for a dungeon, unwillingness to deal with the infamous horrible PuG group -- then takes it a step further. She believes that many people use these types of statements as excuses or defense against people who can't understand why they wish to solo in a multiplayer game, or actively flame them for it, and that the real reasons are a lot less complicated.

Continue reading Why we solo

36 US realms down

Starting at least half an hour ago, and continuing through to now, 36 US realms, comprising the battlegroups Rampage and Shadowburn, are down. Blizzard notes that they are "currently unavailable and are being worked on," and that they don't have an ETA right now, but will give us an update around 8:50 AM PDT/11:50 AM EDT. So we should hear more about this in 15 minutes or so, at which point I'll update the post with any new information.

The affected realms are: Agamaggan, Alexstrasza, Alleria, Azshara, Baelgun, Balnazzar, Blackhand, Cho'gall, Dark Iron, Destromath, Dethecus, Detheroc, Emerald Dream, Garona, Gorgonnash, Greymane, Gul'dan, Hellscream, Illidan, Kael'thas, Kalecgos, Kirin Tor, Lightninghoof, Maelstrom, Malfurion, Moonrunner, Nazjatar, Ravencrest, Sargeras, Spinebreaker, Staghelm, Stormreaver, Twisting Nether, Ursin, Whisperwind, and Wildhammer.

[Thanks, Laz]

Update (12 PM): Blizzard provided an update to let us know that they will provide another update at 10 AM PDT, which is in an hour. They're working on it and appreciate our patience.

Update (1 PM): Now they think they've figured out what's wrong, and they're saying the realms should be up by 10:30 PDT/1:30 EDT.

Some EU realms get a free day

A bit over a month ago, all the realms in the European battlegroups Crueldad, Hinterhalt, Némésis, and Nightfall suffered some extra downtime, and players on them received a credit for a free day of playtime to compensate. Looks like it's happened again. In exchange for for six hours of downtime on April 6, members on those battlegroups will once again get a free day. Here's a list of the affected realms:
  • Crueldad: C'Thun, Dun Modr, Los Errantes, Minahonda, Shen'dralar, Tyrande, Uldum, Zul'Jin
  • Hinterhalt: Arygos, Der Mithrilorden, Dethecus, Forscherliga, Norgannon, Teldrassil, Todeswache, Un'Goro
  • Némésis: Arak-arahm, Confrérie du Thorium, Eitrigg, Garona, La Croisade écarlate, Medivh, Uldaman, Vol'jin
  • Nightfall: Alonsus, Anachronos, Bronze Dragonflight, Burning Steppes, Darkmoon Faire, Darkspear, Kor'gall, Lightbringer, Molten Core
Enjoy your free day, folks. I'm just glad I get to use my "1up" image again.

Server downtime troubles continue [Updated]

In yet another sure sign that we're all ready for the refreshing changes that Sanrio will bring to the online gaming world, Extended Maintenance continues. Right now, Bornakk's telling us that we'll have to wait until 2pm PDT for the realms to be bought back online. The Realm Status page reveals that a few realms have come back up, but it remains to be seen if they're stable. We'll keep an eye out for you and tell you what WoW's up to. Hopefully we'll be back on the flipside in 15 minutes or so.

Of course, we all know that WoW is just filling that empty void in our souls that will only be truly healed when Hello Kitty Online is finally released, or at least put in Open Beta.

Update: While a few more servers are up, almost none of them are anything close to stable, and many servers remain down. Bornakk is currently promising another update at 3:00 PDT.

Update 2: It looks like at 4:40 PDT, all realms are up and ready for play again.

Rolling restarts extend; multiple US servers down


Bornakk posted on the forums about rolling restarts for all realms to affect an issue that was preventing the proper display of realm names in the Battlegrounds. Instead of realm names, players from other servers would have their names displayed with cryptic tags such as US1B-BG, which -- aside from being unintelligible -- prevented identification of premade groups. The issue had reportedly been present in the PTR builds but seems not to have been addressed completely when Patch 2.4 went live.

Although the rolling restarts were estimated to affect each realm for approximately 15 minutes and take a total of around 2 hours for the entire process, some realms -- roughly half of all US servers -- continue to experience further issues, necessitating more downtime. As of this writing, Bornakk reports that Blizzard estimates that all realms will be available for play at 4:30am PDT. Interestingly, it seems that the issue is not Battlegroup-related as some Battlegroups have both up and down servers.

Patch night connectivity issues may be over soon [UPDATED]

We've gotten quite a few tips and reports that there have been some issues with connectivity this evening. It seems many people have been getting disconnected upon leaving an instanced dungeon or battleground and are unable to log back in on that character.

We don't have much solid information on what's causing it, but the theory so far has been an ISP issue. I'm not very tech savvy when it comes to that sort of thing, so I can't really say how true that may or may not be. However, our buddy Belfaire seems to be doing what he can to take care of it. He just posted that they think they've found the issue and may be rolling out a fix.

So, you guys with characters stuck in limbo? Hopefully your problems will go away very soon.

Updates behind the cut as they come.

Continue reading Patch night connectivity issues may be over soon [UPDATED]

Extended maintenance extended

A fresh popup from the in-game breaking news section tells us that the extended maintenance has been extended until 12:30 p.m. PDT. They are hard at work getting patch 2.4 ready.

If Blizzard is actually able to pull this patch off with these short down times, I believe it'll be the first one that they've not had to extend maintenance by hours and hours and hours. I for one am hopeful that they'll be able to do this, and am looking forward to some afternoon romping around Sunwell Isle.

Our coverage, and your comments and tips, have been non-stop today! Keep checking back with us throughout the day and the evening for the latest. We'll be sure to post and let you know when the servers are up – whenever that may be.

More realm issues today

Bornakk announced today on the general discussion forums (why he didn't do this on the tech support forums, I don't know...) that they are having a number of realms randomly drop people. Indeed, this happened to me over on Eldre'Thalas this morning.

If you are having issues, remember that you can go to the Blizzard's tech support forums and ask a question there. You can also check out our guide for solving all these connection issues, if Blizzard doesn't come through with a solution for you.

We'll keep you updated on this weekend hiccup – stay tuned to WoW Insider for the latest!

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