The new ParentDish: helping raise kids of all ages
Posts with tag community-manager

Zarhym floats, posts, and toasts

Forum regulars were treated to a new Community Manager over the weekend in the form of Zarhym. We don't always cover every appearance of a new blue, but when we do, it's usually interesting. What's noteworthy about Zarhym's appearance is that he has an unusually cool avatar, and a few folks have already begun speculating about it.

Zarhym hasn't posted a lot yet, but he's starting to show some personality. He's passed out some Kool Aid toasts, but is sticking to the not-quite-canned language about class balancing and ongoing development that we've come to expect from CMs. We also know his first levelling experience to level 40 was a Gnome.

I haven't seen any of the existing CMs disappear, though. My guess is this staffing expansion is related to the upcoming game expansion you might have heard about. Not only are there more players coming around to WoW, but those players are going to be busy posting questions, analysis, and complaints. Zarhym will probably help the team address all that, without lessening their existing service. Good luck, mate!

Drysc on Blizzard customer service

We are all rather critical of Blizzard at times. After all, many of us spend an inordinate amount of time in the game; especially the WoW Insider staff on patch days. We expect things to work in a certain type of way, and we expect that when we encounter a problem, things will be solved ASAP.

Nothing is wrong with these expectations we have, and indeed we should have them. After all, we want this game to be the best game possible. For many folks it's the only one they'll play. The happiness and smooth sailing in game is principally the responsibility of the customer service department at Blizzard. They're the ones to fix our issues when something goes wrong.

Drysc, one of the most visible community managers, made a wonderful post earlier this week on exactly what happens in Blizzard's support services. The full post and response are worth taking a second to read. The bullet points of his posts are as follows:

Continue reading Drysc on Blizzard customer service

Baron Soosdon hired by machinima.com


Machinimaker Baron Soosdon (you've seen his work here multiple times before) has been hired as a community manager over at Machinima.com. His first order of business as a CM seems to be to create some exclusive movies, "a series of some sort for starters." He'll also apparently be handling other WoW-related machinima content, and he asks for ideas about contests as well, so we can probably look for those, too.

Seems like the perfect place for him to be, and it's terrific to see that such a talented "machiminauteur" is going to be getting paid to do what he's good at.

[Via Machinima for Dummies]

L2p Paladin with Eyonix

Earlier today, Eyonix created a rather unique thread on the official WoW Paladin forum. He made it clear that he wasn't asking for feedback to give to the developers on the class, but rather that the questions would come from him as a player of the game. Apparently he made a Paladin alt a couple of weeks ago and is seeking advice regarding the best leveling strategy.

Threads like this pop up in the class forums quite commonly. When faced with the grind from level one to seventy, players often turn to the more experienced members of their class for advice on talent builds and leveling strategies. Of course, those players are not also community managers, posting with the hallowed blue text.

As you can imagine, the thread is already quite long and only promises to grow longer since Eyonix has mentioned that he'll be keeping it updated through the week with new questions. It's interesting to see a Blizzard employee posting his talent spec and asking typical player questions and there is actually a lot of good advice on playing the class. Head on over to the Paladin forum to check out the thread yourself and L2p Paladin along with Eyonix.


RESOURCES

Blizzard Events
BlizzCon (195)
Worldwide Invitational (112)
Class Columns
(Druid) Shifting Perspectives (48)
(Hunter) Big Red Kitty (39)
(Hunter) Scattered Shots (23)
(Mage) Arcane Brilliance (45)
(Paladin) The Light and How to Swing It (53)
(Priest) Spiritual Guidance (28)
(Rogue) Encrypted Text (34)
(Shaman) Totem Talk (54)
(Warlock) Blood Pact (32)
(Warrior) The Care and Feeding of Warriors (57)
Gameplay
(Arena PvP) Blood Sport (28)
(BG PvP) The Art of War(craft) (27)
(Casual) WoW, Casually (21)
(Guild Leadership) Officers' Quarters (65)
(Professions) Insider Trader (65)
(Raid Healing) Raid Rx (20)
(Raiding) Raiding 101 (2)
(Raiding) Ready Check (31)
(Roleplaying) All the World's a Stage (46)
Hybrid Theory (21)
New Players' Guide (4)
Tank Talk (7)
AddOns and UI
AddOn Spotlight (92)
Macro Anatomy (14)
Reader UI of the Week (28)
Reader WoWspace of the week (31)
The Creamy GUI Center (15)
Lore and Stories
Around Azeroth (541)
Ask A Lore Nerd (11)
Barrens Chat (12)
Know your Lore (60)
Tales from the Lion's Pride Inn (14)
WoW Moviewatch (534)
Features
15 Minutes of Fame (28)
About the Bloggers (29)
Ask WoW Insider (64)
Azeroth Security Advisor (4)
Breakfast topics (744)
Build Shop (35)
Forum Post of the Day (36)
Gamers on the Street (25)
Guildwatch (83)
He Said She Said (5)
Illusionary Tactics (3)
It came from the Blog (29)
Phat Loot Phriday (94)
The Colosseum (1)
Two Bosses Enter (61)
Well Fed Buff (28)
World of WarCrafts (28)
WoW Crossword (3)
WoW Insider Show (73)
WoW Rookie (42)
[1.Local] (15)
Classes
Death Knight (124)
Druid (330)
Hunter (308)
Mage (189)
Paladin (326)
Priest (263)
Rogue (190)
Shaman (299)
Warlock (205)
Warrior (231)
News
Account Security (31)
AddOns (264)
Analysis / Opinion (3335)
Blizzard (1726)
Bugs (223)
Burning Crusade (383)
Contests (238)
Economy (199)
Events (480)
Expansions (686)
Fan stuff (953)
Features (690)
Forums (306)
Guilds (512)
Hardware (47)
Humor (828)
Interviews (173)
Lore (328)
Mounts (149)
News items (1665)
NPCs (222)
Odds and ends (1756)
Patches (1182)
Podcasting (81)
Ranking (56)
Realm News (307)
Realm Status (252)
RP (179)
Rumors (71)
Virtual selves (704)
WoW Insider Business (313)
WoW Social Conventions (160)
WoW TCG (59)
Wrath of the Lich King (535)
Strategy
Achievements (11)
Alts (125)
Arena (279)
Battlegrounds (168)
Bosses (373)
Buffs (136)
Cheats (75)
Classes (346)
Enchants (37)
Factions (173)
Guides (418)
How-tos (430)
Instances (706)
Items (912)
Leveling (317)
Making money (198)
PvP (804)
Quests (386)
Raiding (798)
Talents (172)
Tips (603)
Tricks (236)
Walkthroughs (93)
Media
Comics (89)
Fan art (52)
Galleries (217)
Machinima (620)
Podcasts (54)
Polls (71)
Screenshots (693)
Races
Alliance (125)
Draenei (67)
Dwarves (22)
Gnomes (48)
Human (22)
Night Elves (55)
Horde (126)
Blood Elves (73)
Orcs (32)
Tauren (54)
Trolls (28)
Undead (28)
Professions
Alchemy (85)
Blacksmithing (64)
Cooking (78)
Enchanting (84)
Engineering (114)
First Aid (19)
Fishing (63)
Herbalism (53)
Inscription (20)
Jewelcrafting (90)
Leatherworking (67)
Mining (52)
Skinning (33)
Tailoring (74)
Retired
Pimp My Profile (1)
(Engineering) Hoof and Horn Research and Development (17)
Azeroth Interrupted (24)
Back In The Day (3)
World Wide WoW (8)
/silly (14)

RSS NEWSFEEDS

Powered by Blogsmith

    Featured Galleries

    Achievements UI
    World of WarCrafts: Cataclysm's Edge
    Valeera Sanguinar
    New Grim Guzzler content in patch 2.4.3
    Stormwind Docks
    World of WarCrafts: Conjured Picture Frame
    World of WarCrafts: Banner of brutality
    Scarlet Crusade Tabard T-shirt
    Reader UI of the Week 6/29/08

     

    Most Commented On (30 days)

    Recent Comments

    Weblogs, Inc. Network

    Other Weblogs Inc. Network blogs you might be interested in: