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Forum post of the day: Rage against the authenticator

Alright, so the splash screen mystery is dramatic. Whatever the important announcement is, I don't think they could come up with one that makes me happier than the new authenticator. I will be first in line to buy mine once it comes out. It seems that most of us are with me. We've been clamoring for better authentication, and we're going to get it.

A one-time charge of six and a half bucks for an extra layer of security seems like a smoking deal to me. It hasn't occurred to me to be bothered by the price. Tuhrell of Malrone believes that the authenticators should be distributed by Blizzard for free. Vallana of Thaurissan is on a short list of responders in the thread that agreed with the original poster. She believes that her $15/month is enough to spend on WoW and is "not retarded enough to get hacked so I really don't need it."

Continue reading Forum post of the day: Rage against the authenticator

Anti Keylogger Shield may offer some protection for your account

Hackers are getting more and more brazen lately, hiding various trojans and keyloggers not only in random forum links, but in ad banners and even in electronic devices. Even common sense avoidance of suspicious links and websites doesn't always seem to work anymore. Luckily, there are other tools you can use, such as the Noscript extension for the Firefox browser. Lifehacker reported on a new one yesterday as well: Anti Keylogger Shield for Windows.

This freeware program purports to work not by blocking installation of keyloggers, but by preventing them from logging your keys once installed. Lifehacker tested it by loading a keylogger and reported that it seemed to work, at least in that case, as the keylogger's log file was completely empty.

Of course, you probably shouldn't just install this program and go off clicking strange links willy nilly, but it does look like it could be one more line of defense in the ever escalating battle to protect your computer and your account from those who would steal it. Plus, it's free, so that's even better.

[Thanks for the forward, DrDiesel!]

Breakfast Topic: Hacked

My first post on WoW Insider was about a friend of mine being hacked, this time it's about me. I woke yesterday and tried to copy a character over to the public test realm as I've been doing often lately. I got a password error. I tried to log into my account- same thing. My email had this happy little surprise for me:

Hello Amanda,

The character transfers listed below have been completed as of 2/14/2008. The character[s] listed will now appear in the new location and/or account selected and are immediately available for play!

- <character> - Level 70 Tauren Shaman - now on realm: Blade's Edge.

Continue reading Breakfast Topic: Hacked

Oh Noes!!!1!1!1one: I've been hax0red!

On Saturday night I noticed a guildie acting strangely. He kept switching between characters and wouldn't respond to tells from even his closest friends in the guild. Concerned about him, we gave him a call... on the phone, to see what was up. You guessed it, he was nowhere near his computer at the time. He went to log in and found his password was changed. Unfortunately, he had also forgotten the correct response to his secret question "What is your favorite activity?"

The hacker kept running in and out of the Shadow Labyrinth. I checked the customer service forums and found that this was common behavior among hackers. Either there is an exploit in that instance, or hackers just really enjoy hanging out with Blackheart the Inciter. I'm leaning toward the latter.

Continue reading Oh Noes!!!1!1!1one: I've been hax0red!

US Password Retrieval Service: Broken!

Ever forgotten your password? Changed it and forgotten what you changed it to? (I'm personally guilty of the latter.... well, either I forgot it or it didn't change properly, and which do you think is more likely?) Well, if so, you're familiar with Blizzard's password retrieval system which will cheerfully reset your password, generate a new (random) password, and e-mail it to the address registered with the account. Easy, huh?

However, if you're currently having password troubles, it's not recommended to use the retrieval service - as it appears to be skipping that crucial e-mailing part of the process. There's no ETA on getting this fixed, but when it is, an update will be provided in this thread.

New Password Scams

Apparently there's a new set of password scams going around.  These e-mails, apparently from security@blizzard.com, will request your account and password information.  Community manager Drysc reminds us that Blizzard will never send ask for your account password via e-mail, and any messages you may receive requesting passwords information, no matter how legitimate looking, is most likely a scam to steal your account.  If you've gotten an e-mail that looks suspicious, you can write billing@blizzard.com to confirm its validity.  Additional information about scams and account security can be found on Blizzard's support page, as well.


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