Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.Hot off my month-long, four-feature dissertation on
casual raiding, I've decided to answer some e-mails that relate to it. This week's e-mail is about a subject that comes up quite often in casual raiding guilds: When someone is generous, helpful, and an all-around great member, but who just isn't getting the job done in raids, what do you do about it?
Hi Scott,I'm an officer/co-GM of a humble, little raiding guild, looking to have fun, grow and progress with our members. [. . .] We take raiding seriously enough that we're not wasting our time (everyone is on time and comes prepared), but we also have a lot of giggling and laughing in vent during raids, even when we wipe. All would be fantastical and perfect . . . except my guild is in sort of a predicament with a certain guild member. He's been with us for a while now -- long enough to not be considered a new member. He's a friend of mine, as well as a friend of our other co-GM. He's a healer and quite well geared. Probably the best geared in the guild. [. . .] Along with all the effort he's put into improving his character, he's also a decent guy. Whenever someone in the guild needs help, whether it be for a quest or for an empty raid spot, he won't hesitate to stop what he's doing to come help out. [. . .] So, he seems like a top notch guild member. Well geared, puts effort into his character, and is a nice guy. Problem? He knows he's well geared, but he doesn't know he SUCKS at healing. 
[1.Local] serves up a smattering of reader comments from the past week, from the sublime to the ridiculous. 
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