GJ MIKE!! =D
(^_^)/

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coreiel is hawt

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Hrm, he's kinda cute. Blizzy does seem to have a number of bearish guys.

I still want to play with slouken's beard.

And Samwise Didier still hits the top of the list for me. With his panda obsession... I swear he must be a furry.

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The problem is, I don't particularly like the CM's. Some of them are very snarky, and all too often conceal the fact that they're powerless to affect the game by making up convoluted reasons for Blizzard's logic.

I want to know, what influence DOES a CM have? I don't think I've ever seen a CM say "I agree with your class issue and I'll push for it to be changed, but I don't have the influence to really help you." Instead they're far more likely to say "It doesn't work that way because of XXXX" where XXXX is not a convincing argument.

So anyway, CM's are basically in the business of NOT addressing player concerns and issues. Basically their job is to delete topics that are inconvenient to Blizzard and reply in an amusing fashion to topics that have no relevance.

Not all Blizzard CM's are like this, but enough so that I have no particular love of the CM archetype that Blizzard employs.

Lets put it this way: For impartial information and relevant comments and insight about in-game issues, I come to Wowinsider. The official CM's would never allow such bluntly unfettered (and useful) commenter insight and info to be posted or discussed. You will NEVER get the best info from Blizzard's own board.

I hardly visit it any more.

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Generally I like and appreciate the CMs. Mostly they do what they can to improve communication between players and devs. There's just been too many times that I've heard a CM say something clearly wrong like "It's always been like that" about a bug that showed up a month ago.

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Welcome to the management side of being a Community Manager. They are nothing more than a customer service rep all dressed up with a fancy title. The job is the same: Manage the customer. Anyone want to guess who the customer is? Bingo. Their job is to give you information without giving you information, and having done so myself many times for many companies I can tell you it's probably one of the worst jobs you can have, aside from telemarketing or collections. You sympathize with the customer, you want to spend as much time as you can trying to help them and make them understand whats really going on. Here's the catch: You've been given a time limit and a set of instructions or "best policies" and you need to pretty much go along with it.

I agree that honesty - especially in marketing - is a good thing, but too much honesty can actually do more harm to a company than good. A good part of the time running a company is spent on managing your relationship with your current and future customers. If you're a public corporation it's pretty much a necessity due to the more open nature of the business.

My point is that it's simply not wise to divulge all the information when you have it and as soon as you have it. The CM's are doing a great job and I think that one needs to take a look at what they have to deal with day in and day out: US. Gamers. Picky. Icky. Want everything now or else. Yeah us. It would truly suck to be the person that had to deal with me when there's a problem.

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I think Drysc is a cutie :D

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Most of the people who have better things to do - like actually play the game - avoid the forums. There's nothing worse than reading thousands of pointless comments from the unwashed masses.

The CM's deserve real credit for putting up with the idiot's daily crap.

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